Wednesday 7 March 2012

I Just Want To Praise You!

How good does it feel when someone notices you've done a good job on something? When you hear those words "Well done for...!" and you know all the effort was worthwhile?

Hey, most people don't mind getting a bit of praise now and then. Consider how praise gives us energy to persevere. To succeed. To excel.

(Well done for reading this far by the way).

Being praised is one of those profoundly normal human needs, along with chocolate and sleep. Not necessarily in that order. Praise is - according to psychologist and author Stephen Biddulph - especially vital for boys. And I think it's necessary for girls too - with a tweek.

But. (There's that word). But...sometimes praise doesn't do it's job. Sometimes it ricochets off the edge of the target, like aiming waste paper at the bin and it hits the rim and, oh, you get the idea.

So - here are THREE HANDY THINGS to understand about praise. How to get it "in".

1. Praise specifically

General praise is a nuisance - like a plastic bag twitching in the air on a blustery day. For praise to be effective you have to get a hold of it and put some content in it. Notice the difference between a teacher saying "You did really well today" and "You did really well at sitting still and asking questions today". Get rid of the ambiguity. Make it so that next time the person knows what to do - precisely.

But don't list too many things. Praising 47 specific things might send them to sleep.

2. Praise process, not just result

Put aside the skewiff obsession with grades and results. Process matters. 'How' not just 'What'. Understanding 'how' builds capacity and resilience for the future. Prof. Carol Dweck from Stanford University has written some fab stuff about 'Fixed' vs. 'Growth' mindset in a book called - wait for it - "Mindset".

A quick story:

I watched my 5 year old daughter swimming the other day. When it came to her doing front crawl I thought she had turned into an octopus. Arms and legs were all over the place. Olympic-material for 2028 she certainly wasn't. And yet I could see the sheer almost-tear-filled determination in her eyes as she looked over at me.

As if to say "Daddy - how did I do?"

My 'bigtime thumbs up' from the parents' viewing gallery was for her awesome effort. Not for looking like a sea creature from the deep. Truth is, we can only steer something that's moving and praise keeps people moving. Even if they look like an octopus for a while.

(Hey, well done for picturing an octopus just then).

Praising the process - "I can see you're working hard" helps people nurture a mindset of 'I can get better at this' and avoid the binary mindset of 'Am I good at this or not?' Thinking in terms of 'Success/Failure' is at the brink of many problems.

3. Praise the person in front of you

Back to the boy/girl thing. Let me suggest a generalisation that's often (not-always-but-often) true. Boys usually prefer 'Deadpan Praise' and girls usually prefer 'Energetic praise'.
More true is that quieter personalities - introverts let's say - receive praise easier if it's delivered quieter, with care. More gregarious folks - extroverts - receive praise more readily if it's got some oomph, emotion and high five-ness about it.

Put it to the test. Notice what happens. Adjust.

One thing is for sure. We all live in the same room, the 'room for improvement' and it's the biggest room in the world. Life is far more fun - and easier - when we fill that room with the sound of praise.

Imagine that.

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